Question 1

What is YingMai AI?

Accepted Answer

YingMai AI is a cutting-edge AI video generation platform that allows you to transform text and images into high-quality videos in minutes. Powered by advanced models like Sora 2 and Veo 3.1, it enables creators to bring their visions to life without expensive equipment.

Question 2

Can I use the videos for commercial purposes?

Accepted Answer

Yes! Videos generated with our Pro and Team plans come with a full commercial license, allowing you to use them in your marketing, social media, and commercial projects.

Question 3

Which AI models do you use?

Accepted Answer

We integrate the industry's best video generation models, including Sora 2, Veo 3.1, and others. We continuously update our platform to include the latest and most capable models available.

Question 4

How is pricing calculated?

Accepted Answer

You are charged based on actual usage. Different models and video durations cost different amounts. You can top up your balance or subscribe to a monthly plan to get a steady allowance at a discount.

Question 5

Do you offer refunds?

Accepted Answer

We offer a satisfaction guarantee. If a generated video fails due to a system error, we will refund the amount. For subscription payments, please contact our support team within 7 days if you're not satisfied.

Question 6

How can I get support?

Accepted Answer

Our dedicated support team is available 24/7. You can reach us via the contact form on our website or by emailing support@yingmai.ai.

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